“A Culture of Excellence: The Art, Discipline, and Practice of Breakthrough Leadership” is a book that focuses on the pivotal qualities of leadership needed to foster a positive culture and drive success within your organization. In part 5 of a 10 part radio interview series discussing the book, Dr. Fardad Fateri, discusses how creating a sense of urgency can drive efficiency within an organization’s culture.
Transcript:
welcome back again this is the inner
voice and I'm doctor Foojan and I'm
delighted to have dr. Fardad Fateri
who's the president and the CEO of
International Education Corporation
which owns and operates accredited
college across colleges across the
United States he is the author of a
culture of excellence the art discipline
and practice of breakthrough leadership
dr. Fateri is a part of a small group
of chief executives in American higher
education today with significant
experience in the imperative but rare
interwoven triad of academic operations
and business verticals with over 25
years of experience in higher education
and graduating from UC Irvine and
Harvard University's dr. Fateri has
served as a professor department chair
Dean regional director college president
division president chief academic
officer for director and president and
CEO of several medium to large-sized non
profit market funded and privately held
systems and we have them with us now
welcome dr. fry Terry thank you so much
thank you for the invitation happy to be
here
wonderful so the other conversations
that I had read in your beautiful book
it's looking at different types of
values and one of them was creating
urgency which was very different
interesting for me that you had put
creating urgency on top of one of the
values say a bit more about why yes you
know you know again it is part of a
culture right and it's not about right
or wrong good or bad but in our culture
having a sense of urgency is very very
important because we want every single
member of our community to move quickly
again we don't want rash decisions we
want thoughtful decisions but we want
quick actions because a lot of these
actions lead to better service and
better focus on students you know so we
want people to
very very quickly so things don't pile
up I mean things have a tendency if you
don't don't take care of them
immediately then didn't see to pile up
and you end up having a hundred things
to do in a day but if you take care of
it immediately you don't have to so
instead of making lists of all the
things you've got to do if you just do
it as they come up you achieve that and
and you serve the customers
immediately so having that sense of
urgency of making decisions and taking
actions is critical now with that said I
also have to say organizations have to
be open to the possibility of being okay
with that because a lot of organizations
have committee is they have chain of
command and and so so a lot of very
employees are truly can't make quick
decisions because they have to go
through the bureaucratic channels and
they have to meet him committees and and
go through the chain of command to be
able to take action and make important
decisions so organizations have to be
okay with their employees at all levels
to make quick decisions and take action
with a sense of urgency so you know you
can't use the sense of urgency as a
value if you're not willing to support
that kind of behavior within with your
employees wonderful dr. Fardad Fateri
who has created and it's an e-book a
culture of excellence the art discipline
and the practice of break through
leadership dr. Fateri where can
people will get your book actually the
book is also sold in paperback it is
available in digital format
my co-author James York and I very
excited to have that Amazon is probably
the fastest and most accessible way to
the book
About the Author: Fardad Fateri
Dedicated to the advancement of student success, leadership development, and organizational excellence, Dr. Fardad Fateri has devoted his 30-year career to catalyzing innovation and transformation in American higher education.
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